Privacy Policy

01. Information We Collect

When you fill out a form on our site, we collect your name, email address, company name (optional), the project type you are interested in, and the contents of your message. We use this to respond to you and to follow up on a potential project.

When you browse the site, our hosting and analytics providers may collect standard log information — IP address, browser type, device type, pages visited, and timestamps. We use this aggregated data to understand how the site is used and to improve it.

02. How We Use Your Information

We use the information you provide to respond to your inquiries, deliver the services we have been engaged to deliver, and communicate with you about active or proposed projects.

We may use anonymized, aggregated analytics data to improve the site, our content, and our work. We do not sell your data, and we do not share it for marketing purposes.

03. Cookies & Tracking

We use a minimal set of cookies — primarily functional cookies that keep the site working and, optionally, analytics cookies that help us understand traffic patterns. You can disable cookies in your browser settings; the site will still work.

04. Sharing With Third Parties

We only share your personal information with third parties when it is necessary to deliver our services — for example, with our email provider when we reply to you, or with our hosting provider. These parties are required to treat your data with strict confidentiality.

We may also disclose information if required by law or by a valid order from a court of competent jurisdiction.

05. Data Retention

We retain your inquiry information for as long as we have an active business relationship with you, plus a reasonable period afterwards — typically up to 24 months — for record-keeping and legal compliance. After that, we delete or anonymize it.

06. Your Rights

You may, at any time, ask us what personal information we hold about you, request that we correct it, or request that we delete it. Write to us and we will respond within 30 days.

07. Children’s Privacy

Our services are intended for adults and businesses. We do not knowingly collect information from anyone under the age of 18.

08. Data Security

We take reasonable, industry-standard steps to protect your information from unauthorized access, alteration, disclosure, or destruction.

09. Changes To This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page tells you when.

10. Contact Us

If you have any questions about this Privacy Policy, write to us at hello@artecraft.studio.